Noida: With the rise in Covid cases, Noida Food Service has urged consumers to avail online services related to bill correction, load capacity, names as well as new connections.
Local NCO Offices (SDOs) have also been told to operate at 50% capacity to ensure appropriate Covid behavior while a Covid helpline will be provided to assist those still coming from rural areas.
“Although we already have online services for bill payments and new connections, instructions have been given to provide online services for problems related to the correction of bills, the increase or decrease of load capacity, rate change, new connections, name change and other such services Also, while all sub-centre offices are open, they are required to ensure appropriate Covid behavior when it comes to social distancing, masks and the use of sanitizers,” said VN Singh, Chief Area Engineer, Noida Food Department, Pashchimanchal Vidyut Vitran Nigam Limited (PVVNL).
Singh added that all these services are available on their helpline number – 1912, consumers can also register their complaints through WhatsApp number – 7859804803. There are still a large number of rural consumers in GB Nagar who are still taking advantage of the facilities of local discom offices in the absence of internet or smartphones.
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