It looks like PlayStation Plus online services were recently discontinued after the latest firmware update. The new firmware update for Sony’s next-gen console updates the system software from version 21.02-04.51.00 to 22.01-05.00. This new update includes new features on PS5 (as well as PS4), including the ability to create or join open and closed games on PS5 and PS4 consoles.

However, after the update was released, user complaints started popping up on the internet about how their PlayStation Plus subscriptions couldn’t be verified. You can check out some of the complaints below:

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Indeed, it looks like the latest PlayStation 5 update is causing the last number of issues. Initially, the issue was thought to be exclusive to Elden Ring players. Since the maintenance period for this game has been extended by Bandai Namco and FromSoftware.

However, as of this writing, any PS5 that has the update installed cannot play games that require an online connection. This extends to games such as Gran Turismo 7, GTA Online, Call of Duty, and other games that require a PlayStation Plus subscription to play online. This means that you will not be able to play any games with online services at this time.

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Of course, like any other problematic issue that plagues PlayStation titles, it extends far beyond a minor inconvenience. Why? Because it seems that PlayStation Plus subscriptions are not registered correctly after the problem was discovered. Several users have confirmed that their PlayStation Plus subscriptions are not recognized or have issues with several charges:

As of this writing, PlayStation UK has acknowledged the issue so far. The company responded to a user’s complaints to say that the issue is currently being investigated.

Regarding PlayStation Plus issues? No word about possible refunds or help for other users who have been charged multiple times for their subscription has yet been made on any of PlayStation’s channels. However, we will update this story as it develops.


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